Frequently Asked Questions

New to MyDynamics? Find quick answers to the most common questions about MyDynamics.

Can I create an account and just start using it?

You can, but we strongly recommend speaking to your doctor before starting any new meal or exercise plan. Your doctor can help identify any underlying conditions that may affect your health and ensure the programme is safe for you.

If you don’t already have a doctor, you can use Recomed to find a general practitioner near you who can advise on your suitability.

The MyDynamics platform isn’t a traditional app you’d find in the app store. We’ve designed it as a lightweight web application so it’s quick, seamless, and doesn’t take up extra space on your device.

You can easily add MyDynamics to your home screen for an app-like experience. Simply log in, open the menu, and tap “Add to Home Screen.”

The MyDynamics platform is designed to fit naturally into your daily routine by using tools you already rely on, like your device’s notifications, calendar, and even WhatsApp. For those who prefer a more traditional approach, we also provide printable resources such as PDFs.

To learn more about how it works check out the “How it works” page

Living with diabetes, high blood pressure, or trying to lose weight can feel overwhelming — there’s no quick fix. Managing your health is about small, daily choices like eating well, moving more, and taking your medication.

That’s where MyDynamics comes in. We give you personalised meal plans, easy recipes, exercise workouts, and practical tips that fit into your lifestyle, helping you take control of your condition in a simple and sustainable way.

👉 Healthy living, made simple.

MyDynamics is packed with tools to make healthy living easier: curated meal plans designed for you, delicious recipes, shopping lists, exercise programmes for every fitness level, and helpful articles.

One of our most-loved features is the medicine reminder — set it up for all your medications and we’ll even let you know when it’s time to renew a prescription. Everything has been built with input from healthcare professionals, so you know you’re in good hands.

👉 Tools you can trust, designed for your health.

The MyDynamics platform is free for three months when you scan the QR code on selected Pharma Dynamics products. After that, just scan another QR code on your product to keep using it at no cost.

Not using a Pharma Dynamics product? No problem – you can still subscribe for only R30 a month.

👉 Affordable health support, whenever you need it.

The MyDynamics platform has been developed in line with the Popi and Pia Act, which means that your information is secure, encrypted and available to you anytime upon request.

The information you supply is used to personalise your experience.  The information we use is completely anonymised and not shared with any third party without your explicit consent.

👉 Your data, always protected.

Absolutely! The exercise plans are designed for all fitness levels, even if you’re starting from zero. Each plan is tailored to your activity level, so that you can ease into a routine and progress at your own pace.

Contact us via email at info@pharmadynamics.co.za or call us at 021 707 7000.

DISCLAIMER

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